Our Appointment System
Appointment with your GP
Majority of GP consultations are over the telephone. This is for everyone's safety. We will assess your query and invite you for a face to face appointment if needed.
You can make your appointment with your GP via the telephone by calling our reception team or via the eConsult that is available from Monday to Friday between 8am to 10am.
Emergency appointments are for patients who need urgent medical attention. The practice always tries to see patients on the same day if necessary. If an emergency appointment is needed please contact the practice as early as possible during surgery hours.
Clinics are available throughout the week, for help and advice regarding:
- General Health Advice
- Child and Adult Immunisations
- Flu and Pneumonia protection
- Contraceptive / Family Planning Advice
- Contraceptive Injections
- Hypertension (Blood Pressure) Management
- Cervical Screening (Smear Test)
- Asthma Management
- Diabetes Management
- COPD Management (Breathing condition)
You can book your appointments with our nurse via the telephone or via our sms self-booking system that is available to patients that are invited for their annual reviews.
When to use NHS 111 online or call 111
111 service can direct you to the best place to get help if you cannot contact our GP during the day, or when our GP is closed.
When to call 999
At some point, most people will either witness or be involved in an accident, or experience a medical or mental health emergency.
Knowing what to do next and who to call can potentially save lives.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
These emergencies can include:
- loss of consciousness
- a sudden confused state
- fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions (anaphylaxis)
- severe burns or scalds
- someone has seriously injured themselves or taken an overdose
Call 999 immediately if you think you or someone else is having a heart attack or stroke. Every second counts with these conditions.
Also call 999 if you think someone has had a major trauma, such as after a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.
We use language line at the practice and may under certain circumstances arrange for an interpreter. Please ask if you need this assistance
New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
If you would like to opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.
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