Quote / Testimonial:
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.
Since the FFT was launched in 2013, millions of patients have submitted feedback. It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
Friends & Family Test
Friends & Family Test Results
2025
Current Month
Last Month
2025
Please Note: Data in this chart is from May 2025 onwards.
Data from January 2025 to April 2025
| Month / Year | Very Good | Good | Neither Good Nor Poor | Poor | Very Poor | Don’t Know |
|---|---|---|---|---|---|---|
| Jan | 87 | 15 | 4 | 0 | 3 | 0 |
| Feb | 88 | 14 | 4 | 1 | 1 | 0 |
| Mar | 48 | 12 | 2 | 3 | 1 | 0 |
| Apr | 62 | 9 | 5 | 2 | 2 | 0 |
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2024
| Month | Very Good | Good | Neither Good Nor Poor | Poor | Very Poor | Don’t Know |
|---|---|---|---|---|---|---|
| Jan | 128 | 42 | 6 | 8 | 4 | 1 |
| Feb | 109 | 20 | 4 | 2 | 2 | 1 |
| Mar | 88 | 21 | 6 | 2 | 2 | 0 |
| Apr | 62 | 16 | 5 | 0 | 1 | 1 |
| May | 104 | 18 | 0 | 1 | 1 | 0 |
| Jun | 80 | 14 | 1 | 1 | 4 | 0 |
| Jul | 91 | 18 | 7 | 7 | 4 | 0 |
| Aug | 92 | 16 | 8 | 2 | 9 | 3 |
| Sep | 107 | 26 | 8 | 3 | 2 | 0 |
| Oct | 206 | 47 | 11 | 8 | 3 | 1 |
| Nov | 91 | 30 | 6 | 1 | 6 | 2 |
| Dec | 75 | 18 | 3 | 4 | 2 | 0 |
2023
| Month | Very Good | Good | Neither Good Nor Poor | Poor | Very Poor | Don’t Know |
|---|---|---|---|---|---|---|
| Jan | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr | 106 | 38 | 5 | 7 | 8 | 0 |
| May | 133 | 31 | 3 | 6 | 12 | 1 |
| Jun | 120 | 39 | 4 | 5 | 7 | 1 |
| Jul | 139 | 25 | 4 | 5 | 3 | 2 |
| Aug | 127 | 27 | 1 | 4 | 10 | 2 |
| Sep | 104 | 47 | 4 | 3 | 8 | 1 |
| Oct | 263 | 52 | 11 | 9 | 1 | 2 |
| Nov | 133 | 50 | 5 | 6 | 3 | 1 |
| Dec | 134 | 33 | 4 | 5 | 4 | 1 |