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Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

• England – NHS 111 (BSL) interpreter service
• Scotland – NHS 24 111
• Wales – NHS 111 Wales
• Northern Ireland – NHS 111 Northern Ireland

You can also call 18001 111 on a textphone.

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

• find out what local service can help you
• be connected to a nurse, emergency dentist, pharmacist or GP
• get a face-to-face appointment if you need one
• be told how to get any medicine you need
• get self-care advice

Evening and Saturday Appointments 

Evening and Saturday appointments are available for our patients, in addition to our practice’s normal opening hours which can be found of each of their websites:

• Chingford Medical Practice
• Churchill Medical Practice
• Handsworth Medical Practice
• The Old Church Surgery
• The Ridgeway Surgery

These evening and Saturday appointments may take place by phone, video, or face-to-face depending on your clinical need.

You may be offered an appointment at your GP practice, another local GP practice or another local NHS service.  This is because we are working with other local GP practices to provide these appointments. We are a Primary Care Network working with our small group of practices within Chingford. This group of practices works together in a number of ways to deliver services in your area.

Evening and Saturday appointments will be provided at the following locations

• Churchill Medical Practice: 1 Churchill Terrace, Chingford, E4 8DG
• Chingford Medical Practice: Chingford Health Centre, 109 York Road, Chingford, E4 8LF
• Handsworth Medical Practice: Handsworth Avenue, Highams Park, Chingford, E4 9PD
• The Old Church Surgery: The Silverthorn Centre, 2 Friars Close, Larkshall Rd, Chingford, E4 6UN
• The Ridgeway Surgery: 1 Mount Echo Avenue, Chingford, E4 7JX