When We Are Closed

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Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:

• England – NHS 111 (BSL) interpreter service
• Scotland – NHS 24 111
• Wales – NHS 111 Wales
• Northern Ireland – NHS 111 Northern Ireland

You can also call 18001 111 on a textphone.

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you’ll:

• find out what local service can help you
• be connected to a nurse, emergency dentist, pharmacist or GP
• get a face-to-face appointment if you need one
• be told how to get any medicine you need
• get self-care advice

You can also get:

• a large print guide to NHS 111 (PDF, 272 kb)
• an easy read guide to NHS 111 (PDF, 962 kb)
• a British Sign Language (BSL) video about NHS 111
• an audio guide to NHS 111

Evening and Weekend Appointments

People living in Waltham Forest are now able to make an appointment to see a GP in the evenings and at weekends. 

Weekday Evenings

• GP evening appointments will be available Monday to Friday from 6.30pm to 9.30pm.
• Evening appointments will take place at a GP practice in Leytonstone.
• Appointments can only be booked by calling 020 8519 3999.

Weekends

• GP weekend appointments will be available Saturday and Sunday from 8am to 8pm.
• GP appointments are available at three locations:

Appointments can only be booked by calling 020 8519 3999.

How to Book

• Appointments can only be booked by calling 020 8519 3999.

Booking Line Hours

1. Monday to Friday: 12pm – 8pm
2. Saturday to Sunday: 8am – 6pm

If you are a registered patient and you require medical assistance when the practice is closed or over the weekend please dial 111.

Calling 111 is free from both landlines and mobiles.

Nearest Walk-in Centre

During our closing hours you can also go to: Oliver Road Polyclinic, 75 Oliver Road Leyton E10 5LG

Open 7 days a week 8.00am to 8.00om. Tel: 020 8430 8323.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.